Price up front, no surprises
Hourly rate, travel and VAT are shown before you confirm.
From request to invoice
- 01
Choose your job
Pick a service, describe the problem, add photos.
- 02
Pick a slot
Live availability of verified professionals, evenings included.
- 03
Chat with your technician
Confirmations, questions and photos in one thread.
- 04
Pay & get your invoice
Pay online or in cash to the technician after the work. Your VAT invoice is sent by email.
FACTOTUM starts quietly: right now one vetted technician carries out the orders. Other technicians and companies join after the opening, with no date set.
Why you can trust us
Six clear rules that apply to every job.
- cantons — all of Luxembourg
- 12cantons — all of Luxembourg
- hour minimum
- 1hour minimum
- minutes billed after the 1st hour
- 15minutes billed after the 1st hour
- € travel fee in Luxembourg City
- 0€ travel fee in Luxembourg City
Honest time billing
Minimum 1 hour, then in 15-minute steps — you pay real time on site.
Official invoice with VAT
PDF by email after every job, with Luxembourg VAT rates.
Everything is traceable
Statuses, chat, photos and documents stay in your account.
Your data under GDPR
Export and deletion from your account, with clear retention periods.
10 languages, no misunderstandings
Site, chat and documents in your language — from quote to invoice.
Ready to book your job?
Two minutes online: pick the service, choose a slot, see the price with VAT before you confirm.