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One platform. Many solutions. FACTOTUM

For your home, garden and business — from furniture assembly and small repairs to moving assistance and care for your spaces.

Where do we work?

Tap a town on the map — we show its region and postal code.

Do we come to you?

Type the 4 digits — the answer appears at once. Type your postal code to see the exact travel price to your address.

Main towns

Borders: official cadastre data (ACT, data.public.lu, CC BY 4.0).

Clear terms before you book

Price, VAT, travel and service terms are shown before confirmation.

  • Fixed hourly ratesThe price is shown before you confirm, travel included.
  • Warranty on the workRaise a claim in your account and get an answer within the agreed time.
  • €40 – €78 / hourUnit depends on the service · VAT included
  • €0 – €15Travel: Luxembourg City €0, rest of the country €15 — no mileage charge
  • 1 h, then 15 minHonest time billing

Why you can trust us

Six clear rules that apply to every job.

cantons — all of Luxembourg
12cantons — all of Luxembourg
hour minimum
1hour minimum
minutes billed after the 1st hour
15minutes billed after the 1st hour
€ travel fee in Luxembourg City
0€ travel fee in Luxembourg City

Price up front, no surprises

Hourly rate, travel and VAT are shown before you confirm.

Honest time billing

Minimum 1 hour, then in 15-minute steps — you pay real time on site.

Official invoice with VAT

PDF by email after every job, with Luxembourg VAT rates.

Everything is traceable

Statuses, chat, photos and documents stay in your account.

Your data under GDPR

Export and deletion from your account, with clear retention periods.

10 languages, no misunderstandings

Site, chat and documents in your language — from quote to invoice.

What we can fix for you

Clear rates by hour, square metre or linear metre, depending on the service.

Fixed hourly ratesInvoice with VATWarranty on the work

Everyday technician jobs

Assembly, mounting, cleaning, garden and home help. FACTOTUM checks professionals and matches your request with someone whose verified records fit the selected work. The price is calculated upfront: per hour, per m² or per linear metre.

Furniture assembly

Coming soon

Flat-pack furniture: wardrobes, kitchens, shelving.

€64.35 per hour · incl. 17 % VAT

Minimum 1 hour · After that, every 15 minutes: €16.09

from €64 per hour · incl. 17 % VAT

TV & wall mounting

Coming soon

TV brackets, mirrors, curtain rails, pictures.

€67.86 per hour · incl. 17 % VAT

Minimum 1 hour · After that, every 15 minutes: €16.97

from €68 per hour · incl. 17 % VAT

Painting

Coming soon

Walls, ceilings, doors, touch-ups after moving.

€12.87 per m² · incl. 17 % VAT

Minimum 10 m²

from €13 per m² · incl. 17 % VAT

Doors & windows

Coming soon

Locks, handles, hinges, seals, adjustments.

€70.20 per hour · incl. 17 % VAT

Minimum 1 hour · After that, every 15 minutes: €17.55

from €70 per hour · incl. 17 % VAT

Garden & outdoors

Coming soon

Hedges, lawn, terrace cleaning, small fences.

€56.16 per hour · incl. 17 % VAT

Minimum 1 hour · After that, every 15 minutes: €14.04

from €56 per hour · incl. 17 % VAT

Moving help

Coming soon

Loading, carrying, dismantling and rebuilding.

€52.65 per hour · incl. 17 % VAT

Minimum 1 hour · After that, every 15 minutes: €13.16

from €53 per hour · incl. 17 % VAT

Regulated trades

Work on water, gas and electricity is only allowed in Luxembourg with a business establishment permit. We will open these services as soon as a licensed professional joins — ask to be notified.

Plumbing

Licence required

Coming soon

Leaks, taps, siphons, toilets, water heaters.

€76.05 per hour · incl. 17 % VAT

Minimum 1 hour · After that, every 15 minutes: €19.01

from €76 per hour · incl. 17 % VAT

Electrics

Licence required

Coming soon

Sockets, switches, lights, fuse boxes, spotlights.

€79.56 per hour · incl. 17 % VAT

Minimum 1 hour · After that, every 15 minutes: €19.89

from €80 per hour · incl. 17 % VAT

Gas appliances

Licence required

Coming soon

Boiler, hob and gas connections with a licensed partner.

€87.75 per hour · incl. 17 % VAT

Minimum 1 hour · After that, every 15 minutes: €21.94

from €88 per hour · incl. 17 % VAT

Air conditioning & heat pumps

Licence required

Coming soon

Service, filters and installation with a licensed partner.

€91.26 per hour · incl. 17 % VAT

Minimum 1 hour · After that, every 15 minutes: €22.82

from €91 per hour · incl. 17 % VAT

From request to invoice

  1. 01

    Choose your job

    Pick a service, describe the problem, add photos.

  2. 02

    Pick a slot

    Live availability of verified professionals, evenings included.

  3. 03

    Chat with your technician

    Confirmations, questions and photos in one thread.

  4. 04

    Pay & get your invoice

    Pay online or in cash to the technician after the work. Your VAT invoice is sent by email.

FACTOTUM starts quietly: right now one vetted technician carries out the orders. Other technicians and companies join after the opening, with no date set.

Clear prices, no surprises

The displayed price includes VAT. Materials are added at documented cost.

No guessing: travel is 0 € in Luxembourg City and a flat 15 € everywhere else in the country, whatever the distance. The exact amount appears in your quote before you confirm.

Platform commission (already included in the price)The commission is only on labour time; materials and travel stay with the technician.

  • Price up front, no surprisesHourly rate, travel and VAT are shown before you confirm.
  • Honest time billingMinimum 1 hour, then in 15-minute steps — you pay real time on site.
  • Official invoice with VATPDF by email after every job, with Luxembourg VAT rates.
  • Service rate (Mon-Fri, 8:00-18:00)€40 – €78Unit depends on the service · VAT included
  • Evening (18:00-21:00)+ 25 %
  • Saturday+ 50 %
  • Sunday+ 100 %
  • Emergency within 4 hours+ 35 %
  • Travel in Luxembourg City€0
  • Travel anywhere else in the country€15

Languages and travel

The two questions our clients ask most often.

We work in 10 languages

Website, app, booking, chat, invoice and documents: all in 10 languages. In the chat, messages are translated, so you understand the technician even if he does not speak your language. Tell us your languages when you book: we try to send a technician who speaks them, but we cannot guarantee it.

  • Lëtzebuergesch
  • Français
  • Deutsch
  • English
  • Português
  • Español
  • Italiano
  • Nederlands
  • Українська
  • Русский

We come with our own van and tools

Travel costs 0 € in Luxembourg City and a flat 15 € elsewhere in the country, with no mileage surcharge. Your technician messages you before setting off, and you can follow the status live.

Firms working with us

The photos come straight from the firms that passed our office review.

A look, nothing more: no booking happens here.

No firm has published a photo yet. We never show placeholder pictures here.

Who we are — verifiable in writing

Company identity, rules, guarantee and partners. Every number comes from official data and you can check it yourself.

Legal details

Legal name
Published as soon as the value is entered in the admin console
Registered address
Published as soon as the value is entered in the admin console
RCS number
Published as soon as the value is entered in the admin console
VAT number
Published as soon as the value is entered in the admin console
Business permit
Published as soon as the value is entered in the admin console

The same details appear on every estimate, invoice and credit note.

Check it yourself

Quality guarantee

Our commitments are written on the invoice: never more than the estimate, a clear time breakdown and a return visit if the work does not hold.

  • Free re-check within 3 days after the job
Read all commitments

 

All 12 cantons, from Esch to Clervaux.

  • Luxembourg
  • Esch-sur-Alzette
  • Capellen
  • Mersch
  • Grevenmacher
  • Remich
  • Echternach
  • Diekirch
  • Redange
  • Wiltz
  • Clervaux
  • Vianden

Check your postal code on the map above — you will see at once whether we come to you.

What clients say

Every review is tied to a real order and checked manually.

No published reviews yet.

The first reviews appear once the first jobs are done — we never invent any.

Frequently asked questions

The answers clients ask for most before booking.

Another question? Write to us — we answer in your language.

Ready to book your job?

Two minutes online: pick the service, choose a slot, see the price with VAT before you confirm.