Book your technician

Step by step, no account needed to start.

Fixed hourly ratesInvoice with VATWarranty on the work

How would you like to book?

Two routes, one transparent price. You can still change the route later.

Book nowWe show only slots that are genuinely free. The urgency surcharge is shown before you pay.
I need a diagnosisWhen it is not yet clear what needs doing: a short fixed-price visit, then the work is ordered straight from the report.

No hidden fees: labour, travel, materials and tax are all shown before payment.

Selected service: Inspection & diagnosis

Describe the job

Helpful to add: how many items or m², which room, the wall type and what is already on site (materials, tools, lift).

Work through it step by step: service, address, date and time. You see the price including VAT before you confirm.

Summary

Service: Inspection & diagnosis
Address: —
Date & time: —
Time slot we reserve: 1 hr; We block this window in the technician’s day so nobody is rushed. You only pay for the time actually worked.

Price per hour, VAT included

€52.65 / hour

of which before VAT€45.00 / hour

What makes up the price (amounts before VAT)

Calculated for the whole reserved window: 1 hr

Labour · 1 hr Why?€45.00
The professional’s working time: measured duration times the hourly rate, rounded up to 15 minutes.

Subtotal before VAT: €45.00
VAT 17%: €7.65
Estimate for this time slot, VAT included: €52.65

Enter the postcode and we price the travel exactly.

Indicative for the time slot, VAT included

€52.65

After that, every 15 minutes: €13.16 · The exact amount follows the real time worked: minimum 1 hour, then per 15 minutes.

VAT 17% (€7.65) is already included.

You pay only the big number, VAT included. Everything else just explains how it is built.

Rounding: every line is rounded to the cent and the duration up to 15 minutes. VAT is calculated once on the net amount, so the total shown here is exactly the amount at payment.

You pay real time: a 1-hour minimum, then per 15 minutes. Faster job, smaller bill.

All amounts shown here include VAT. The final price depends on the time actually worked, materials and agreed extras.

You are booking a service from an independent professional. FACTOTUM provides the marketplace, the booking, the payment infrastructure and support.

How the amount is split between the professional and the platform

What the technician keeps€38.25
Platform commission€6.75

Calculated for the whole reserved window: 1 hr · The commission is only on labour time; materials and travel stay with the technician. For information only — it does not change your price.

What the price includes

VAT under Luxembourg rules, shown on the invoice
The technician’s working time, counted per started 15 minutes
Tools and small materials such as plugs, screws, silicone
Travel: 0 € in Luxembourg City, elsewhere a flat fee already shown above
Tidying up after the job and taking the packaging waste away
A PDF invoice and direct contact with the technician in the chat
Platform commission (already included in the price)

What is billed separately

Spare parts and larger materials — at receipt price, with your prior agreement
Extra time if the job turns out bigger than planned — we ask you first

No hidden fees: no unagreed weekend surcharge, no service fee.